system status reports
We will be performing scheduled maintenance this evening to upgrade the control panel and billing software. During this time you may find that connections are refused and a maintenance screen displayed. We anticipate the maintenance should take approximately 15 minutes Update: This maintenance has now been completed, please report any issues through the usual channels
Following on from today’s multiple outages at FidoNet I thought it might be worth while detailing a little on where we host our servers and why. As many who read this will know, I founded FidoNet back in 2001 after spending years at both Demon Internet (1992-1999) and Redbus Interhouse PLC (1999-2001). I then sold…
Following on from this morning’s failure on pve-1, Fido’s engineers were working on pve-2 to ensure a similar failure could not happen, however as they were disabling the kernel care services on pve-2 the hardware watchdog again kicked in and forced a reboot at approximately 12:15. Service was restored by 12:35. This resulted in a…
At approximately 10:15 this morning, pve-1’s hardware watchdog detected a kernel issue and caused the hypervisor to reboot. The kernel issue related to an automated security patch through the KernelCare package which applies security updates in real time, supposedly mitigating any downtime. A QEMU VM handler thread was actively executing inside apic_timer_fn (the APIC timer…
Owing to an unexpected and highly unusual failure/reboot of one of the pve’s this morning, our phone system was offline from approximately 10:15am through to 10:40am Anyone attempting to call during this timeframe would have experienced problems getting through. We are investigating ways of diverting to a failover number in the event of similar (although…
Owing to an unscheduled reboot, caused by a kernel panic on the virtualisation host node (pve-1), a number of proxies associated with the Zimbra cluster went offline at approximately 10:15 this morning. Engineers were notified and services were restored approximately 15-20 minutes later. At this time, we are monitoring the situation, which appears to have…
Engineers are investigating issues with the Zimbra server proxies which are causing intermittent issues for some users. We will post an update once we have more information
After months of development, we are now rolling out support for EWS and ActiveSync onto our Zimbra hosting platform. If you are interested in beta testing this service, then please reach out to us via a support ticket in the usual way. We expect testers to complete several steps to confirm service functionality during the…
We are aware of issues impacting access to some sites in the 193.195.141.0/24 subnet owing to routing issues with one of our upstream providers. We are working on resolving these issues currently and will post a further update once more information is available. Update: I can confirm that this issue has now been resolved. 22:00…
OpenLiteSpeed combines speed, security, scalability, optimisation, and simplicity in one friendly open-source package. Just some of the reasons why we have chosen to default our web servers to OLS If your application supports LSCache then we strongly recommend installing this caching module